COOKIE POLICY
Last updated 6 October 2026
1. What cookies are
Cookies are small text files placed on your device when you visit a website. They let the site remember your actions and preferences over time. This site also uses similar local browser storage for the same purposes.
2. Your choices
When you first visit, a banner lets you Accept all, Reject all non-essential cookies, or Customise per category. Strictly necessary cookies cannot be switched off, because the store cannot function without them. You can change your decision at any time via the Cookie settings link in the footer of every page. Your choice is stored for six months in the ryssandra_consent cookie, then we ask again.
3. Strictly necessary cookies
These are required for the store, checkout and security, and are set regardless of consent.
| Cookie | Purpose | Duration |
|---|---|---|
| woocommerce_cart_hash, woocommerce_items_in_cart | Remembers what is in your shopping cart | Session |
| wp_woocommerce_session_ | Keeps your cart and checkout session linked to your browser | 2 days |
| wordpress_test_cookie | Checks whether your browser accepts cookies | Session |
| wordpress_*, wp-settings-* | Only for logged-in store administrators | Session – 14 days |
| ryssandra_consent | Stores your cookie preferences | 6 months |
4. Analytics and marketing cookies
Currently none are set. If we later add statistics or advertising measurement (for example Google Analytics, Meta Pixel or TikTok Pixel), those cookies will only load after you have given consent in the relevant category, and they will be listed here.
5. Live chat cookies
Our live chat is provided by SaleSmartly (operated by Guangzhou Biaopin Software Co., Ltd., with its overseas service entity in Singapore). The chat only loads after you tick the Live chat category in the cookie banner. Once loaded, SaleSmartly sets a small session cookie on your device so that your conversation continues when you move between pages, and keeps a record of the messages you send us so we can answer them. SaleSmartly acts as our data processor: conversations are stored on its servers outside the EEA, and those transfers are covered by the data processing agreement we have accepted with them. If you decline, the chat window simply stays hidden and you can always reach us by email instead. SaleSmartly’s own handling of data is described in their privacy notice at salesmartly.com/privacy_policy.
6. Third parties
All fonts and images used on this site are served directly from our own domain, so no third party receives your IP address in order to display this site. Payment providers may set their own cookies during checkout; their policies apply to those cookies.
7. Questions
Write to [email protected] if you have any question about this policy, or use our contact page. See also our Privacy Policy.